Northland Wholesale was founded in 2003 as a family owned business. Over the years we have grown into an office supply superstore with the purchasing power of the "Big Box Boys" and yet we kept the same friendly small town customer service! We offer a 100% satisfaction guarantee on all of our products. If you have any questions or concerns please feel free to email us or call during normal business hours from 9am to 5pm central time toll free at 1-877-626-1526. We typically respond to all inquires within 1 business day, and usually sooner.
Returns are honored within a 30 day period from purchase and are subject to a 10% restocking fee along with any return shipping charges. We also offer an exchange in the case of a defective product within that time frame as well as assistance to contact the manufacturer of your purchase for product issues that fall outside of that time frame. Generally, most manufacturers of the products we sell will offer a 1 year warranty on their products. If you have any questions in regards to returning product that is either not wanted any more or if you received damaged/defective product please reach out to us and we will do what we can to resolve the issue.